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At ERA Mortgage, we've created a way of doing mortgages that is so fast, so simple, and so convenient, you will never go back to your old way of doing mortgages. This is how it works:
Customers can call us seven days a week for a same-day mortgage decision.
Through our innovative telecommunications and computer capabilities, we can complete the entire mortgage loan process by telephone and overnight mail. The initial loan application information is taken over the phone. We can even get credit reports within 30 seconds!
We guarantee a same-day mortgage decision or we pay the customer $250.
We guarantee to meet the customer's requested closing date or we reduce the customer's interest rate by 1/8 of one percent for the life of the loan.*
All of the above is handled by expert mortgage loan consultants and counselors who keep the customer updated regarding every stage of the mortgage process.
In addition, we recently launched the Prospecting Power Program, an exciting new addition to our already successful Phone In, Move In® Mortgage Program. You will receive a selection of ready-to-print Prospecting Power ads that can be customized with your toll-free mortgage number. So when a call comes in to our Teleservices Center on your customized toll-free number, and the customer has not selected a real estate agent, we will notify your office immediately.
A SOLID FOUNDATION
How do we know our system works? Our history proves it. In 2000 alone, we provided over 163,500 mortgages totaling more than $22 billion, and our servicing portfolio is more than $80 billion – and growing. Out of 22,000 mortgage originators nationwide, ERA Mortgage is the fourth largest retail mortgage loan originator according to a survey by Inside Mortgage Finance.
CUSTOMIZING EVERY CUSTOMER
No two customers are alike. So why treat them like they are? ERA Mortgage can try to help you cater to each customer's unique financial situation.
ERA Mortgage offers over 100 different mortgage products to meet the diverse requirements of your customers. If you ever have customers whose needs are not met by one of these programs, just let us know and we'll work to try and create a program just for them.